Logic of Everyday Things

Best Practice

  • Better error handling with exception objects

    Written on

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    If you’ve spent time writing ServiceNow Script Includes, you’ve probably run into the classic issue of checking for errors when working with GlideRecord. Normally, you’d write code like this:

    var gr = new GlideRecord('incident');
gr.short_description = 'Test Incident';
if (!gr.insert()) {
    gs.error('Failed to insert: ' + gr.getLastErrorMessage());
}

    While this works, it’s easy to miss error handling, especially in larger scripts, and the logic for checking success/failure can get repetitive.

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